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We come across this phrase again and again. But is communicating the same as communicating, saying or speaking? No! Communication is a process and as such we need to understand communication. Communication is planned, built up, carried out and afterwards it cannot be eliminated. What we once said, we said and at the moment of saying it, we meant it. But that is when the mishaps happen. Why doesn't the other person understand what I mean?
Communication is omnipresent and as Paul Watzlawick aptly put it: You cannot, not communicate. In this respect, we can also not, not act. Because communication is not only the exchange of messages, but always an active action. The danger of misunderstandings and conflicts is therefore great.
Because the possibilities of transmitting messages are so diverse, but also so uncertain, we use various methods to build up communication strategies with you:
But how do we succeed in transmitting our message loss-free in the communication process? We want to address this question and ensure that your communication is successful.
We want to introduce you to the art of public speaking, reduce stage fright, practice storytelling and make you a speaker who enjoys presenting his topics and inspires.
Together we work on your speaking technique
The deeper you are in the topic, the less you need your script and the closer you are to the listener. Let's inspire your audience together.
Crisis communication and difficult conversations
Listening and speaking are important basic requirements for successful communication. The Greek philosopher Plato (*428 B.C. - 348 B.C.) was of the opinion that as speakers we can only convince our counterparts if we have heard (and at best understood) the interests of the other person. The philosopher Ludwig Wittgenstein (*1889-1951) said that a person's language documents his image of man. This means that those words that we use regularly and whose meaning we know, we know the thing that is meant by that word.
Do two interlocutors understand each other on the matter and on the relationship level, if both go into the conversation with different motives?
After a short research you will find PR agencies that specialize in transferring strategies from political campaigns to corporate PR. Their goal is to publish positive and negative content about interlocutors. This, of course, allows for great latitude and stretching of truth. This creates new truths and draws new boundaries. So the conversation becomes more and more difficult. In customer or employee conversations, both parties have different conversation goals.
Likewise in (political) negotiations or in arguments. Mark Twain once said: we must first know the facts before we can twist them. It is important to recognize the core of the conversation so that an amicable solution can be found. Only then is the conversation successful. If one of the conversation partners does not want to reach an agreement at all, then only this participant is successful, but not the communication process.
We always want to find an amicable solution and avoid conflict in difficult dialogues, negotiations, criticism and feedback meetings. Using words to get to the point but not working on the point are two different things. Therefore, we want to develop tactics and strategies and find the right words to end a difficult conversation successfully.
Corporate Communication and Campaigning
Corporate Communication means corporate communication and includes the communication activities and instruments of an organization. Communication activities include internal communication between all members of a company as well as external communication with the public. Corporate identity is not possible without corporate communication. In the way information is communicated and the resulting corporate culture, the company and its members are identified by the outside world. So how do you want to be perceived on the market or in the environment?
In order to develop a corporate identity, it is necessary to convey an unmistakable and credible corporate image both internally and externally. This image remains positive despite the dynamics of the market and its further development and has a high recognition value.
agenda setting
Political strategy development
Campaign Planning
Digital campaign planning
Since you are certainly interested in a positive image for your company, you must always live and occupy the image. Image campaigns and PR activities serve this purpose. We develop with you a consistent strategy for the development of an authentic image that is aligned with the corporate guidelines.
As a moderator you are supposed to be funny, empathetic, reserved but also smart and lead the conversation or event at the right moment. This is not easy. Very often the mood of the whole event depends on the quality of the moderator.
Good preparation for the event is therefore essential.
Develop a strategy for leading the event in advance and plan:
We would like to make you a sought-after moderator or go through upcoming moderations with you. Together we analyze your moderation but also those of well-known moderators from radio, TV and Internet. This way we can isolate your strengths, develop weaknesses into strengths and develop strategies for good moderation.
If you are well prepared, in a good mood and enjoy going to the event, you will not only have fun but also be successful with the audience. Use your talent and build on it.
The communication process does not only consist of talking. The share of non-verbal communication in the process is even far greater than the spoken. Even when we look silently at our counterpart, we are communicating. The receiver of our behavior interprets us and draws a conclusion from it.
So we should look carefully at what non-verbal communication can mean and how we use it. Since, according to Paul Watzlawick, we are always communicating, we must also be aware of this. Nonverbal communication is possible on five channels:
Our interlocutor will consciously and less consciously observe and perceive us. For this purpose he/we have four senses at our disposal:
But please do not forget: our conversation partner perceives (differently) and interprets! So that we present a positive image and our conversation partner wants to continue talking to us, we also use paraverbal communication with the spoken word:
All these aspects flow into the perception and contribute to the sympathy or antipathy and quite strongly influence any conversation. We need to be aware of our impact and fully engage in the communication process. This is what we want to work on with you.
Mediation is a way to resolve conflicts between two or more parties by mutual agreement. Mediation is a confidential and structured process in which the parties voluntarily, autonomously and constructively seek a consensual resolution of their conflict.
The mediator is a neutral person in the conflict without decision-making authority. In other words, he helps the parties to the conflict to reach a solution on their own.
Mediation offers the participants the opportunity:
When does mediation make sense?
How does mediation work?
Since the conflict parties have requested and selected a mediator, both parties are interested in resolving the conflict. Within mediation, the task is to moderate the conflict and encourage the parties to the conflict to find their own solution. The mediator does not judge, but encourages the parties to openly state the conflict and to find out the reasons for the conflict.
In order for the mediation to start, we jointly determine the agreements of the process.
This is followed by the identification of the topics worth discussing and their boundaries.
After this we look for the interests around the conflict and name the conflict areas.
We then work out possible solutions and define the framework of the mediation and the possible solutions.
Finally, we develop and describe the solution approach and bring it to a conclusion.
The role of the mediator
Trust me as an organizational psychologist and let me be supportive. Most conflicts are unnecessary and trivial and can be easily resolved. If you have read this far, you are interested in resolving your conflict. Take the last step and contact me.
Do you have too little time? Do you think you are missing things? Are you pursuing a goal and not achieving it? Why does this happen to you? What else do you need to do to reach your goal?
But couldn't the question be: What do I need to change to achieve my goal?
Many people set goals that are difficult or impossible for them to achieve. On the other hand, many people also approach their goals with only limited motivation. It also often happens that we get distracted (too quickly).
We all have the same amount of time available, at least during the day: 24 hours. But how we spend these 24 hours varies greatly.
Our time account is limited and none of us knows how much time we have available. What is certain is that the time available to us becomes less every day. No one can save time. Time and health are the goods that decrease every day and therefore we have to treat them sensibly and carefully. Therefore, we should check (almost) every action if it is important for us and what we have to use for it. Ask yourself:
Do you really want to achieve this goal?
Why do you want to achieve this goal?
How would you like to achieve the goal?
By what date would you like to reach your goal?
What difficulties do you have to expect and what solutions do you know?
Make a contract with yourself!
You can write down these questions and answer them. The document you generate may already be the contract with yourself. Consider self-commitment in rotation and clarify whether you are lost somewhere and need to correct.
Various methods are available for this purpose:
Give yourself a little more time again!
Self-optimization has become a fashionable term of our time. But this term includes the modeling of the body and fitness to have a chance in the daily existence of professional life. Self-management, however, consists of several components that ensure that we stay or become healthy and balanced. Motivation plays an important role in this. But often we experience that motivation gets lost in stressful situations and difficult life circumstances.
An old wisdom says that there is always a light at the end of the tunnel. Especially in stressful situations, think about what has been very easy for you lately. When you have found something, and you certainly will, it is important to draw up a precise plan of how you are going to plan your time, including your free time. There is often a lack of rhythm between work and leisure. Conversely, unscheduled free time can become an obstacle to letting you get out of your self-imposed balance. Think of a traffic jam on the highway before an important appointment.
If you are well organized, you can use breaks as relaxation. A creative break instead of actionistically getting something else done. Work with checklists and self-imposed tasks that you want to work through. Also keep in mind notes on priorities and what you can still get done the following day. With this mindset, you can also increase your workload without overestimating yourself.
However, we cannot achieve a functioning self-management in a few days or weeks. The processes of personal reorganization can be lengthy and sometimes take years. But with continuity you will achieve something for yourself that no one else can give you!
Work with us so that you can resolve stressful situations positively and draw strength from them instead of losing strength.
Communication from the Latin "communicatio" means communication, i.e. transmitting a message. This can happen in different ways: speaking and writing, through gestures and facial expressions, through silence but also through clothing, status symbols or actions. We communicate all the time. We transmit non-stop but the recipients perceive these transmissions differently. Since the receiver decides which part of the information or the information is perceived at all, the sender must always make sure that his message has been understood? Unfortunately, this is always underestimated.
The Roman Markus Tullius Cicero (*106 B.C. - 43 B.C.) is considered an important orator of antiquity. But also Pericles, Winston Churchill, John F. Kennedy, Martin Luther King, Nelson Mandela, Mahatma Ghandi, Bertha von Sutter, Barack Hussein Obama II and Steve Jobs, were gifted speakers who could captivate their audience. Their speeches were not only interesting in content, but also of great rhetorical value. Unfortunately, not all of us can deliver a speech at that level and of such significance. But we can deliver our topics in an interesting and captivating manner. Even if you are prone to stage fright or feel insecure in front of large groups, we learn to talk by talking. And with each speech and presentation you thoroughly prepare, you will become better and better, more confident and more pointed.
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