Change.In practice.

Consider structures, roles and cooperation together. Organisational constellations reveal relationships and perspectives. We aim for a working environment in which satisfied employees can develop.

• Organisational constellations
• Developing satisfied employees
• Structures and cooperation

Connect staffing needs, selection and development so employees and businesses fit and grow together. Career guidance remains part of the service.

• Recruitment
• Staff development
• Career guidance

Assess the practical benefit of digital HR. We consider ERP, HR software and recruitment alongside employee experience and change management.

• ERP and HR software
• Digital recruitment and tools
• Employee Experience Management

Make changes understandable and translate them into everyday work together. Objectives, participants, communication and next steps are the starting point.

• Supporting change
• Participation and acceptance
• Everyday implementation

Leadership provides direction and enables responsibility. We consider leading teams, leading within teams, agile work and Scrum in context.

• Leadership
• Agile working
• Scrum

Conduct conversations so goals and perspectives become clear, including negotiation, difficult situations and intercultural communication.

• Conversation skills
• Negotiation
• Difficult conversations
• Intercultural communication

Understand conflicts from several perspectives and enable workable agreement. Conflict and crisis management are distinct tasks.

• Mediation
• Conflict management
• Crisis management

Make quality in products, services and processes understandable. Consulting follows ISO 9001 and your business requirements.

• ISO 9001 quality management
• Processes and improvement

Organise goals, resources and cooperation to make projects manageable. Traditional and agile approaches follow the task.

• Project planning
• Agile project management
• Resources and cooperation

Identify political goals, develop a position and explain it clearly. We work on arguments, interviews and speeches.

• Conducting interviews
• Writing speeches
• Achieving political goals
• Convincing arguments

Over 20 years of practical experience underpin the advice. We clarify requirements, planning and procurement of hardware and software and assess costs and benefits.

• IT requirements and planning
• Hardware and software
• Costs and benefits

Align equipment and digital processes with actual tasks. We support selection and introduction of suitable tools.

• Digital workplaces
• Introduction and use
• Workflows

Integrate applications into existing environments and support use. Technical issues and employee requirements are considered together.

• Integration
• Everyday support
• Digital Adoption

Advice aligned with workplace needs on licensing and usage rights. This is consulting, not licence sales.

• Licensing advice
• Usage rights
• Needs-based licensing

Use available capabilities well. We assess Office, Teams, SharePoint, Planner, Forms and other apps around your tasks.

• Teams and SharePoint
• Planner and Forms
• Office applications

Shape digital cooperation across departments and locations, connecting suitable Microsoft 365 apps with clear working practices.

• Microsoft 365 collaboration
• Sharing knowledge and documents
• Working across departments and locations

Practical training in Microsoft 365 and your business programs and apps. Topics and scope are agreed around participant needs.

• Microsoft 365 training
• Programs and apps
• Users and power users

Connect economic and strategic direction with guest expectations. Kitchen, service, design and audiences are considered together.

• Management in changing times
• Customer orientation
• Guest perspective

Attract suitable employees and support their development, combining recruitment, staff development and career guidance.

• Recruitment
• Staff development
• Career guidance

Shape cooperation in demanding everyday operations through leading teams, leadership within teams and clear responsibility.

• Team development
• Leading teams
• Leadership within teams

Communicate clearly with staff and guests. We address conversation, negotiation, difficult situations and intercultural communication practically.

• Conversation skills
• Negotiation
• Difficult conversations
• Intercultural communication

Recognise and address conflicts constructively. Mediation, conflict and crisis management support workplace understanding.

• Mediation
• Conflict management
• Crisis management

Understand considerate behaviour in context. The focus is professional relationships with guests and within teams.

• Manners
• Professional conduct
• Hosting

Examine service quality and processes systematically, relating ISO 9001 to hospitality requirements.

• ISO 9001 quality management
• Service and processes

Place employment law topics in their personnel and leadership context. We clarify scope and any necessary specialist legal support.

• Workplace employment law topics
• People and leadership