Etiquette

I communicated that to you!

Good manners never hurt! No matter where we are, with good manners we reap politeness, attention and resolve conflicts before they arise.

But what about the rules of etiquette today? Which of these so-called rules still apply today? In the area of politeness, things have changed, just as our lives have changed.

  • Should the man always and always hold the door open for the lady?
  • Are women allowed to stand up to greet men?
  • Who, in a round, gets to offer the you to whom?

Since the appearance of "Knigge's collection of rules of conduct" in 1788 until today, our coexistence and thus the relationship between women and men has changed a lot. Since 1958, women in the Federal Republic of Germany have been equal to men in the field of civil law. Equality is a goal in professional life and the associated equal pay for equal work. After all, equality in professional life is enshrined in law. Fortunately, manners have changed over the last fifty years. The relationship between man and woman, children and parents, and superiors and employees is no longer based on the hierarchical principle.

 

Good manners are an important building block for your success. This includes friendliness, mutual appreciation and respect. All together provide for a harmonious cooperation in the occupation and also privately. Your first impression is decisive. Prepare yourself optimally for the encounter with others.

Whether you are a guest or a host, in your private life or at work, manners are once again very much in demand. The more you know about table and dining culture, the more confident and relaxed you will be. At a stylish invitation, the seating arrangement is coherent, the table is appropriately set and there are also certain rules at the buffet. It is also important to know the right way to deal with the service staff. Everything important around the topic Knigge, good manners loosely explained and with joy converted.

In the everyday working life, which is often characterised by changes and thus also uncertainties, it becomes ever more difficult to appear self-confident and to convince the coworkers of the own proceeding and project. Who wants to lead effectively and with persuasive power, which needs apart from good arguments above all a safe occurrence. Self-esteem and good self-reflection are the foundation for a self-confident appearance.
Therefore, we want to explore the following questions on personal appearance:

  • In which professional situations and with which people do you appear confident?
  • In which professional situations do you become insecure and what is the reason for this?
  • With which persons do you become insecure and why with these persons in particular?
  • What is the importance of body language and voice?
  • Do your self-assessment and the image of others match?
  • Good manners then and now and why is good manners so important today?
  • Discretion
  • Your personal appearance
  • Etiquette at the workplace and dress code (especially for the hotel industry)
  • Make-up, body and clothing care, wearing jewellery
  • Table setting and handling in the restaurant
  • Correct form of address, both written and spoken
  • Trip hazard telephone
  • Facebook and Co., there is also an etiquette guide for e-mails
  • Other countries other customs


Etiquetteer will always remain valid.

  • Learn how to move safely and confidently in professional life
  • Starting with the right greeting
  • Who greets first
  • Who shakes hands with whom and how?
  • How do I introduce myself and other people?
  • Behaviour towards a group
  • The perfect form of address also for titles, academic degrees and titles of nobility
  • Call the other guests by name?
  • You or you, offer or refuse?
  • hold talks
  • Mastering small talk
  • Dealing with taboo subjects
  • How to end a conversation politely
  • Business dress code of ladies and gentlemen
  • Clothing between trend and style
  • Blazer and jacket - quite buttoned up
  • Suitable clothing for the occasion
  • Behaviour in the restaurant and at the table
  • The procedure of a restaurant visit
  • Place settings, cutlery & Co.
  • Proper behavior at the table
  • Telephone call and communication
  • Act politely and confidently
  • Meaningful message on the phone
  • Is there a cell phone etiquette?
  • Written correspondence - stylish and contemporary
  • Writing, attractive and personal
  • Online, but with style


Etiquetteer will always remain valid.

Etiquette, an evening of enjoyment, presented in an entertaining and informative way.
From the aperitif, to the main course, to dessert, we will demonstrate to you or your guests various aspects of small talk, table etiquette and also good style.

  • The right greeting
  • present a business card
  • Small talk and body language
  • Important manners at work and in everyday life
  • Occasion-appropriate clothing for man and woman
  • Table manners
  • Table shapes & cutlery
  • Glass Lore
  • Recognize and observe food sequences
  • Paying and leaving a restaurant


A special evening, for special guests!

Other countries, other customs. This is still true and we can still put our foot in our mouth in intercultural dealings. You are probably also aware of situations in which some of your fellow citizens in the holiday country tried to reserve a sunbed at the pool with a towel as early as 7:00 in the morning.

Are you also ashamed of strangers in such moments? In addition to consideration and empathy, it is always a good idea to be aware of culture, customs, peculiarities, but also things to refrain from. We would like to save you from putting your foot in your mouth.

  • Well-founded and up-to-date information on
    • History and culture
    • Society, politics and economy of the host country
  • Basis of intercultural communication and cooperation
  • Advice for the professional and everyday life of the host country
  • Checklist for individual preparation


You choose your desired / target country and we specialize completely on it. If you wish, you are welcome to set priorities. But what we suggest to treat is:

  • Cultural characteristics of the chosen country
    • History and politics
    • Economy and culture
    • Society and mentality
  • Country-specific cultural validity
    • Sociocultural values, religions, philosophies
      • Communication style
      • Smalltalk
      • Taboo topics and silence
    • Behaviour in business
      • Business lunch
      • Clothes and colors
      • Numbers and symbols
      • Gifts
    • Meetings in the professional and private environment
      • Welcome
      • Eye contact
      • Business card and etiquette
    • The roles of the sexes in various examples
      • Occupation
      • Private
    • Negotiation
      • Translations and interpreters
      • Advertising and trade fair participation
      • Entrepreneurial travel
      • Decision paths
      • Business principles
      • Negotiation processes, strategies and tactics
    • Cooperation with business partners, customers and suppliers
      • Act as a customer
      • The person from the region as your customer
      • Act as a supplier
      • The person from the region as your supplier
      • The person from the region as your business partner

 

PRIVATE & PROFESSION

In the meantime, we distinguish between private, professional and intercultural dealings. Different rules apply in these three groups. It is common for both women and men to stand up to greet someone. And who holds the door open for whom or gives way to whom depends on the scenario. In professional life, hierarchy still applies, in private the old rules still apply and men are allowed to be gentlemen.
Because we are on different stages, different rules apply. Straightening your chair is location and situation dependent. At a gala absolutely, in the restaurant around the corner it can be too much.

Business etiquette

Does etiquette still apply today? Or what rules are used to ensure togetherness?

Good manners are an important building block for your success. This includes friendliness, mutual appreciation and respect. All together provide for a harmonious cooperation in the occupation and also privately.

Their first impression decides. Prepare yourself optimally for the encounter with others.

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